Search
Close this search box.

FAQ’s

How Can We Help?

Search

Loans

How do I know if my online loan application was approved?

To check the status of your loan application, please contact us via our Live Chat.

How do I pay off my loan?

To pay off your loan, you can chat to receive your full payoff amount and pay via cash, check or wire transfer, or you can log in to Online Banking and transfer the payoff amount from your internal account or make a One Time Loan Payment. 

I paid off my auto loan, when should I expect to receive the title?

The lien-free title will be released 10 business days after the payoff date.

What is Debt Protection and how does it work? 

Life and Disability Debt Protection allows you to safeguard your loan in times of uncertainty. With Debt Protection, your loan balance or monthly loan payments will be canceled without penalty or added interest in the event of death or disability.

What is GAP Coverage?

GAP is designed to eliminate your unpaid net loan/lease balance in the event your vehicle is stolen or damaged beyond repair (totaled).

What is Route 66 Extended Warranty Coverage?

It is the Akron Fire Police Credit Union’s extended warranty option for vehicles.

Route 66 Auto Coverage Informational Brochure

What forms does a cosigner need to fill out?

A cosigner needs to fill out the Cosigner Packet. Please contact the Credit Union for an electronic version of this packet.

How is my Share Secured Loan rate calculated?

Check out our Share Secured page for more information.

Please note that our branches will be closed for the Thanksgiving holiday on 11/28/24.

Skip-A-Pay Ended

Our Skip-A-Pay promotion has ended. Please be on the lookout for our next promotion.